Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing and using Professional Travel Quest services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
Professional Travel Quest provides corporate travel management services including but not limited to:
- Travel planning and booking services
- Corporate travel policy development
- Travel expense management and reporting
- 24/7 travel support and assistance
- Risk management and duty of care services
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information for travel bookings
- Comply with all applicable laws and regulations during travel
- Maintain confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Pay all fees and charges as agreed upon in your service contract
4. Booking and Payment Terms
All travel bookings are subject to availability and confirmation. Payment terms are established in your service agreement. Changes or cancellations may be subject to fees imposed by travel suppliers (airlines, hotels, etc.) and our service fees as outlined in your contract.
5. Limitation of Liability
Professional Travel Quest acts as an intermediary between you and travel service providers. We are not liable for:
- Delays, cancellations, or changes by airlines, hotels, or other suppliers
- Personal injury, loss, or damage during travel
- Travel disruptions due to weather, natural disasters, or unforeseen circumstances
- Loss or theft of personal belongings during travel
6. Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information in compliance with GDPR and other applicable data protection laws.
7. Force Majeure
We shall not be liable for any failure or delay in performance under this Agreement due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or pandemics.
8. Termination
Either party may terminate this agreement with written notice. Upon termination, you remain responsible for all charges incurred prior to termination. We reserve the right to suspend or terminate services immediately for breach of these terms.
9. Governing Law
This Agreement shall be governed by and construed in accordance with applicable laws. Any disputes arising from this agreement shall be resolved through appropriate legal channels.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us at:
Professional Travel Quest
Email: [email protected]
Phone: +1-800-TRAVEL-PRO